Returns and Exchanges
All returns and exchanges must be pre-approved by DanskoOutlet.com. Use our online form for a Return Authorization number. We will refuse any returns that are not pre-authorized.
DanskoOutlet.com will accept requests for returns or exchange on any pair of unworn, resalable shoes returned in the original box within 30 days. All exchanges are subject to availability.
All returns and exchanges must be shipped back to Dansko’s Return Department.
All returns and exchanges must be shipped via UPS. You must pay all shipping charges. DanskoOutlet.com does not pay or reimburse the shipping charges incurred with the original sale, with the return, or with the exchange of Dansko merchandise.
Danskooutlet.com will charge the credit card used for the initial purchase for any reship fee and or cost difference. DanskoOutlet.com may contact you to complete the Exchange/Return process, so please make sure that your account contact information is updated and correct.